Under John Lambeth’s leadership, his team moved Maximus to the cloud and implemented cloud-based systems during the pandemic. This differentiator put Maximus in the position to help state and federal customers meet an unprecedented surge in unemployment insurance, virus information and testing, and post-pandemic service inquiries.
“One of the best ways to introduce new cutting-edge technologies is to build a high-performing team – those who are experts in their domain – then get out of their way,” Lambeth said. “I’m here to support but let them make the decisions based on their knowledge and experience.”
This technical positioning also allowed Maximus to quickly stand up over 80 virtual call centers, directly contributing to significant additional revenue for the company.
“Maximus has made the journey in moving our infrastructure and applications to the cloud and rearchitecting them to optimize for ourselves and our customers,” Lambeth said. “We have and will continue transforming our business as we help to lay the foundation for where we’re headed as a company.”
Lambeth and his team are focused on implementing the network of the future – Software-Defined Networks. They are also working to transform Maximus’ go-to-market competitive portfolio with technology consulting services and continually modernize its services to be resilient, dynamic, integrated and equitable.
“As our government customers seek to modernize their technology infrastructure, John’s vision and ability to execute positions Maximus to accelerate support of complex transformational tasks and fundamentally re-engineer underlying operational processes, technologies and systems to better serve citizens,” said Bruce Caswell, Maximus president and CEO.