Navneet Gupta, Founder, President, CEO, SNAP, Inc.
With its vision of “Moving Forward with Technology,” SNAP provides professional services that empower clients to address tomorrow’s challenges through better alignment of technology with their mission and business objectives.
Since founding SNAP in 1998, Navneet Gupta has been responsible for creating and implementing the company’s vision, building up SNAP to become a leading provider of enterprisewide information technology and learning management solutions in the government, Defense Department and commercial markets.
He leads a team-oriented, collaborative organization, with a collegial atmosphere that encourages participation, innovation and entrepreneurship. In an ever-changing environment, the company puts a heavy emphasis on the voice of the customer.
“SNAP continues to reinvent itself to align our products and services with our customer’s most pressing needs,” Gupta said. “Understanding their requirements and delivering innovative solutions and services to improve their systems, programs and processes is Job #1.”
This effort to stay abreast of emerging technologies is central to Gupta’s efforts. Along those lines, he’s led the effort to establish a matrix of internal Centers of Excellence along specific markets and technologies. By focusing on areas such as artificial intelligence, machine learning, and robotic process automation, SNAP works to steadily improve it delivery platform, solutions and execution programs, thus enhancing its overall value proposition.
For government customers striving to keep pace with changing technology capabilities and requirements, Gupta keeps his firm focused on the horizon, tracking important evolutions and keeping abreast with emerging capabilities.
“We continue to see trends toward modernizing infrastructure, applications and processes across the entire sector,” he said. “In monitoring the pulse of the market place, our leadership team focuses on retaining a flexible, scalable and adaptable organization that can rapidly spin up technology cells to deliver on changes in strategic direction of our federal and DOD customers.”
While technology is front and center, Gupta is equally focused on the human element of the work.
“People and relationships are the core of our business,” he said. “SNAP promotes a culture of mutual respect, trust, integrity and professionalism in every action we take, each teaming partner we engage, each customer we partner with and each associate we employ. It’s not just a business strategy . . . it’s the right thing to do.”
By making investments in people, the company is able to meet today’s needs and position itself for tomorrow’s requirements.
“With new technologies comes the need for skilled staff, training and certifications,” Gupta said. “SNAP consistently reviews opportunities to grow our team’s capabilities through investing in their personal and professional growth. Empowering our associates leads to higher retention, stronger program delivery and innovative solutioning for our customers over the long term.”