Susan Balaguer
Chief Human Resources Officer, Parsons
Susan Balaguer’s biggest recent achievement, and something she takes pride in throughout her career, is building a strong HR team. She said she feels humbled and blessed to work alongside so many competent, smart and energetic professionals at Parsons. Balaguer emphasized that without their support, she could not have accomplished the many initiatives now in place.
“I am very grateful to have had a very rewarding career in Human Resources and would not change a thing in my journey that led me to this career choice,” Balaguer said.
Why Watch
In 2024, Balaguer and her team are focused on improving the manager experience, which in turn will enhance the employee experience. The first step is publishing a manager onboarding guide to streamline the hiring process, saving managers valuable time. They are also developing a one-stop website to house all manager tools, ensuring quick access to essential information.
Additionally, a new manager training course is being created for employees new to management and for managers new to Parsons. Balaguer’s team is excited about these enhancements, believing it’s the right focus, especially considering the saying, “employees don’t leave companies, they leave managers.”
Fun fact: Balaguer was once a very engaged ballroom dancer. “It’s been a few years, but I have fond memories of those days in the ballroom learning new dance moves and meeting so many new friends,” she said.