Managing Director, Contract Management, Accenture Federal Services
According to Mark Procaccini, his biggest recent achievement can’t be attributed solely to specific contract wins or negotiations. Instead, he believes his team’s happiness and the leadership’s support are crucial factors that enable those successes to happen.
As the contract management lead, Procaccini worked closely with the leadership and his team to understand their needs and experiences. This focus on internal customers and teamwork drove a transformation of the contract management organization, improving collaboration and problem-solving capabilities to prevent issues in advance.
Procaccini and his team also created a flexible work schedule and rolled out focused, relevant training for the team.
“These changes not only led to greater efficiency but also created an environment where everyone feels engaged and fulfilled ⏤ and most importantly, they are happy,” he said. “My biggest recent achievement is just that, because I owe all of my success to my team.”
In 2023, Procaccini is heavily focused on transforming the Accenture Federal Services Contract Management team into a client/customer-facing, collaborative and proactive organization. He strongly believes collaboration is the key to success and is pushing that widely across the enterprise.
“Throughout my career, the one common theme I’ve observed is that being engaged with our internal and external customers is key to getting ahead of potential contractual or delivery issues,” he said.
His goal is to make contract management the top partner for customers and internal project teams, allowing them to focus on their mission. He and his team are also exploring advanced technology and tools to reduce administrative tasks and maximize time for successful client engagements.
“Mark brings decades of experience building strategic partnerships with federal agencies focused on achieving program and mission goals,” said Ron Ash, Accenture Federal Services chief operating officer. “His client-first approach maximizes the value that Accenture Federal Services delivers for our clients.”