
Chuck Hicks
CFO & Chief Operating Officer, NCI Information Systems Inc.
Despite the challenges of the COVID-19 pandemic, the last two years have been a boon for NCI. The company won over $2 billion in new federal business, including the $807 million digital transformation initiative at the General Services Administrationâs Office of Digital Infrastructure Technologies â the companyâs largest contract in its 32-year history.
In 2021, NCI was awarded three additional contracts from the Centers for Medicare and Medicaid Services that focus on artificial intelligence worth $150 million. Last year, as both chief financial officer and chief operating officer, Chuck Hicks initiated a reorganizational effort across NCI to better support the new programs and better align to deliver AI solutions to government customers, which has streamlined operations and increased the companyâs focus on delivering results to customers, especially AI.
Hicks said while NCIâs AI technologies are delivering impressive returns for federal clients, heâs equally excited about leading the companyâs efforts to give back to its communities by revitalizing its âNCI Caresâ initiative, and becoming the executive sponsor of NCIâs Diversity, Equity & Inclusion Council to improve both the customer and employee experience.
âChuck is a unique and gifted leader on our team, a person who has the ability to blend strong financial and operational leadership with a real talent to see things at the macro and micro levels,â said Paul Dillahay, president and CEO. âAt the same time, his ability to lead and connect with team members at all levels and motivate them to achieve operational and performance excellence is impressive. Those skills are helping to take our operations and customer experience to another level.â
Why Watch
In 2022, Hicksâ team is heavily focused on the delivery of advanced capabilities to NCI customers with the new release of the Empower AI Platform. Hicks and his teams continue to be laser-focused on achieving the companyâs vision and strategy of transforming into a full-service technology firm serving federal clients.
Hicks strongly believes AI can and will enable significant support to civilian and defense agencies whose missions can be greatly improved through âhyperautomationâ and other AI technologies.
âWe believe that AI â the single most transformative technology of our generation â must be the leading innovation in the defense of our nation,â he said. âAI is playing a critical role in advancing the transformation of modernization for our federal IT systems and operations and can strengthen our position around the world. With every implementation, we are honored to be part of a transformation that is helping the federal workforce become more efficient and productive for the American people.â