WashingtonExec’s Amanda Ziadeh sits down with Josh Wilson, senior vice president of services and technology for LMI, to discuss the shift from intellectual property value to “time to value” for professional services firms. Wilson shares what this means, why it’s true in GovCon and what LMI is doing to address this new reality from an organizational, cultural, technological and people perspective.
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Although low code seems like a panacea to many digitally focused professional services organizations, there are issues to address. Legacy operations/software has become an albatross – definitely! Need a better solution no doubt. VC’s like low code because the solution locks the customer into the low code platform… not dissimilar to an ERP with its dedicated packages one is locked into. It just so happens the low code is a lock-in on small components that can be brought together to deliver operations – not big packages. These platforms gives the appearance of flexibility and transparency. I find it interesting how industry seems to shift directions based on VC investment in the next hot thing, rather than the customers constant demand for operational agility. There are always great ideas… but ultimately how do they truly benefit the customer to ensure their customer experience, their agility to swiftly adjust to market/competitive pressures and their ability to audit their operations…. on an ongoing basis is possible? If the low code companies are willing to deliver transparency of their service components for traceability of mission operational process flow and mission data records, then perhaps embracing it so whole-heartedly as LMI seems to makes sense. Otherwise, same stuff different day… just a little smaller and an appearance of transparency and agility.