SAIC Wins FAA Modernization Contract

Bob Genter, SAIC

Science Applications International Corp. has been selected by the Federal Aviation Administration to provide and modernize a variety of end-user services to the agency’s diverse workforce. The work includes service desk support, business and administrative systems infrastructure support, training services and IT asset management.

The new single-award indefinite delivery indefinite quantity contract is worth $378 million and has a 10-year period of performance.

“We are excited to leverage our industry-leading solutions and capabilities to deliver an outstanding user experience for the FAA,” said Bob Genter, SAIC executive vice president and general manager of the Civilian Markets Group. “We will focus on enriching the FAA’s IT user experience so they can continue to focus on their critical mission: Ensuring our airways remain safe, secure, and efficient.”

SAIC said its solution will leverage the company’s U-Centric approach to providing intelligent and proactive IT support services, incorporating automation and predictive analytics to support FAA’s business and administrative system users.

“This is a benchmark win for our U-Centric approach,” said Jeff Raver, vice president and interim general manager for SAIC’s Solutions and Technology Group. “By leveraging the benefits of automation and focusing on proactive delivery of services using a personalized approach, we will be able to provide FAA’s 50,000-person workforce with the tools and capabilities they need to be successful.”

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