Accenture Federal Services has won a 5-year, $628 million recompete from the Centers for Medicare and Medicaid Services to continue supporting Healthcare.gov.
“We’re proud of our exceptional track record on this program, having now supported the U.S. Centers for Medicare and Medicaid Services through nine successful open enrollment periods,” said Joan Horenstein, a managing director in Accenture Federal Services and CMS client lead.
Accenture Federal Services was first awarded a prime contract to take over management of the Federally-Facilitated Exchange, the backbone of Healthcare.gov, in 2014. Healthcare.gov is the government’s online marketplace connecting people and small businesses with available public and private health insurance options.
FFE and Healthcare.gov are central to CMS’ mission in support of the Affordable Care Act.
“We look forward to continuing our trusted partnership with CMS on this work which includes eligibility determinations, enrollments processing, health plan validations, and issuer payments, among other services,” Horenstein said.
To improve customer experience, Accenture Federal Services leveraged its capabilities in public health, cloud computing, systems modernization, systems performance optimization, security and operations support. The company worked closely with the Center for Consumer Information and Insurance Oversight.
“It is an honor to support the U.S. Centers for Medicare and Medicaid Services’ mission to strengthen the health care services and information available to Medicare and Medicaid beneficiaries and the health care providers who serve them,” said Elaine Beeman, a senior managing director of Accenture Federal Services’ Civilian Portfolio.
“As a result of this important work, consumers have been able to rapidly tap into recent changes in health insurance affordability and availability enabled by new federal policies, including the American Rescue Plan and the Inflation Reduction Act.”
