Carmen Krueger
Corporate Vice President, US Federal, Microsoft
Carmen Krueger’s team helps agencies transform efficiency by embedding AI through solutions like Copilot directly into day-to-day government workflows.
This enables agencies to automate routine work, accelerate insight generation and make faster, more informed decisions while maintaining control and trust, she said. By combining AI with secure cloud platforms, Microsoft is simplifying complexity and delivering greater speed, precision and mission impact with humans remaining at the helm of every decision.
“I am most proud of our focus, determination and renewed collaboration in this modernization journey,” she said. “We have a significant number of agencies that have opted into our OneGov offer. It provides the foundation of where we are now launching the delivery of secure, enterprise-scale AI to government, moving from experimentation to real mission impact. The result is measurable progress enabling federal customers to modernize faster, operate more efficiently, and unlock new levels of mission performance.”
Why Watch
In 2026, Krueger’s team is heavily focused on bending the curve on innovation, delivering sustained, strategic advancements that strengthen citizen services, national security and critical infrastructure. They are scaling agents that take action — not just answer questions — by deploying secure, governed AI systems that operate across the full stack from cloud to edge, grounded in each agency’s mission context.
“AI represents one of the most significant opportunities to transform how government delivers on its mission,” Krueger said. “Our focus is on ensuring agencies can harness that power securely, pairing intelligent systems with human leadership at the helm to turn innovation into meaningful outcomes for the public they serve.”
Through OneGov, Microsoft is making the new era of agentic AI accessible at scale, ensuring every deployment keeps a human at the helm for oversight, accountability and impact, Krueger said.
“Carmen is driving a fundamental shift in how government leverages technology to achieve its mission,” said Chris Barry, corporate vice president of U.S. public sector industries at Microsoft. “She combines deep operational expertise with a bold vision for AI, enabling agencies to move faster, operate more efficiently, and deliver greater impact at scale. Her leadership is setting the pace for secure, responsible AI adoption across the federal landscape.”
Fun fact: Before entering the technology industry, Krueger served in the U.S. Navy Judge Advocate General Corps. That experience instilled accountability, discipline and mission-first leadership. It continues to shape how she leads teams and navigates complex, high-stakes environments today.
