TKC Global Solutions, LLC (d/b/a Akima Global Technology) has been appraised at level 3 of the CMMI Institute’s Capability Maturity Model Integration for its software development and maintenance practices.
The appraisal was performed by Integrated Quality Corp., and the achievement demonstrates Akima Global Technology’s culture of continuous improvement and ability to deliver the fastest and most secure path to service optimization for government customers.
An example of the company’s expertise in agile software development is the support of the U.S. Air Force’s Enterprise Service Desk.
Using the standards outlined by CMMI Level 3, the Akima team developed the Air Force’s virtual Enterprise Service Desk — a client-based, tier-zero automated tool set that allows users to resolve common email, network, software, hardware or phone issues without the involvement of IT staff.
The toolset is deployed to all U.S. Air Force Major Commands totaling over 850,000 users. By leveraging the Scrum framework of agile project management, the Akima team cut the software release cycle time for vESD by more than half.
“This distinction reinforces our commitment to executing programs against the highest quality standards,” said Juvy McCarthy, president of Akima’s Technology Solutions and Products Group. “As a process-driven organization, I am proud of the work the Akima Global Technology team has done to achieve such an important designation in our industry.”
A subsidiary of Akima, Akima Global Technology is also appraised at CMMI Level 3 for IT staff augmentation services.