Bruce Caswell

President & CEO, Maximus

Building on a year defined by heightened expectations and opportunity, Bruce Caswell said the company enters 2026 with strong momentum as a trusted, technology-driven partner to government.

“In 2025, our teams met extraordinary demand with focus, tenacity and innovation,” he said. “We strengthened our position as a partner government can rely on to deliver results at scale.”

One of the company’s most significant achievements came through Veterans Evaluation Services, which supports the Department of Veterans Affairs in delivering timely and accurate medical disability exams. Facing a historic surge in claims, Maximus partnered with Amazon Web Services to help transform a manual, document-intensive process into one capable of reviewing up to 15 million pages per day and achieving a ninefold increase in efficiency. They did this by deploying an AI-powered solution used by their experts to provide summaries for qualified clinicians, along with all VA-provided evidence. The result helped accelerate decisions and improve outcomes for veterans.

“We are redefining how government services are delivered, making them faster, more accessible and cost-effective,” Caswell said. “Our focus at Maximus has always been on aligning people, process and technology to help government deliver services more efficiently and responsibly.”

That approach is reflected in the continued expansion of Maximus’ Total Experience Management (TXM) solution platform — a FedRAMP-authorized capability that integrates AI, automation and cloud technologies to modernize government service delivery while reducing cost.

Why Watch

In 2025, Caswell’s leadership fueled growth across Maximus’ defense and homeland security portfolio, including two major U.S. Air Force contract awards. Maximus secured a Joint Cyber Command and Control Readiness contract valued at up to $86 million to support modernization and operational readiness for Air Force cyber systems, along with an advanced cybersecurity services contract delivering cloud-based security and engineering support with a $77 million ceiling. These awards underscore Maximus’ expanding role in applying cybersecurity and AI to protect critical systems and strengthen mission readiness for government customers.

As the administration advances priorities focused on reducing cost, streamlining operations and improving government efficiency, Maximus is well positioned to partner with agencies modernizing mission-critical programs. With decades of operational expertise and a growing portfolio of AI-enabled solutions, the company enters 2026 prepared to sustain momentum and deliver measurable results.

Fun fact: Caswell is a 10-time finisher of the JFK 50 Mile ultramarathon. He says that being a distance runner and leading a growing company both require commitment, perseverance and adaptability.