Maximus has launched Accuracy Assistant by Maximus, an AI-powered tool designed to help state governments improve accuracy in the Supplemental Nutrition Assistance Program.
The tool uses predictive analytics and intelligent automation to detect data inconsistencies and flag potential accuracy issues in real time, allowing states to address problems before they result in payment errors.
The launch comes as states prepare for upcoming federal changes to SNAP that will require them to fund a portion of benefits beginning in October 2027 based on their payment error rates. States with error rates above 6% will be required to pay a progressively higher share of SNAP benefit costs starting that year.
“Accuracy Assistant by Maximus can provide state governments with the actionable intelligence necessary to drive faster, data-driven decision-making throughout the SNAP eligibility process,” said Maximus President and CEO Bruce Caswell. “From the moment of the first interview to the end of the eligibility process, Accuracy Assistant can proactively identify and address potential issues in SNAP applications, strengthening program integrity and improving accuracy at every step. The tool builds on Maximus’ commitment to helping governments continue to improve their programs serving citizens through innovative, tailored solutions.”
Developed by Maximus technology experts and former state program administrators, Accuracy Assistant analyzes case files in real time to identify high-risk cases most likely to result in errors and verifies information before benefits are issued.
The system includes predictive analytics to flag high-risk cases, automated identification of missing or inconsistent eligibility data, real-time guidance for eligibility staff and dashboards that provide program leaders with visibility into performance and error trends.
“States are committed to delivering SNAP benefits accurately and on time, but often face limited technology and resources,” Caswell said. “Previous solutions have typically focused on identifying and correcting errors after benefits have been issued, which puts many states at risk for millions of dollars in new benefit costs. Accuracy Assistant provides automated quality assurance that helps prevent errors before they occur, strengthening program integrity and reducing risk. The result isn’t just a lower error rate; it’s a stronger SNAP program.”