Tria Federal has joined the ServiceNow Partner Program to help federal agencies modernize systems and streamline mission delivery.
As a consulting and implementation partner, Tria will guide agencies in using ServiceNow to improve services, scale operations and elevate the citizen experience. The partnership builds on Tria’s experience implementing the ServiceNow AI Platform with federal customers, including the Centers for Medicare and Medicaid Services. It also provides access to advanced training, certifications and best practices from ServiceNow, enabling Tria to deliver greater value and measurable results.
“Our partnership with ServiceNow comes at a moment when federal agencies need more than just technology—they need platforms that improve operational efficiency and unify disparate systems,” said Murali Mallina, Tria chief technology officer. “With the ServiceNow AI Platform, Tria can help agencies automate workflows and gain a clear picture of data-driven insights, empowering teams to make better-informed decisions.”
The ServiceNow AI Platform connects workflows, systems and functions on a single AI-native platform, helping organizations maximize existing technology investments, reduce costs and strengthen core operations.
“As a Consulting and Implementation Partner, Tria’s expertise in federal IT transformation and decades of hands-on customer experience are essential to scaling and extending ServiceNow solutions to new markets,” said Ira Simon, senior director, partner strategy and programs at ServiceNow. “As a critical implementation partner to our ecosystem, Tria will help customers embed AI agents into critical workflows, solve complex challenges, and accelerate enterprise-wide business transformation.”