John Roman
Vice President of Contracts, Procurement and Pricing, ECS
John Roman’s biggest recent achievement has been fostering the advanced development of his department, so his team can continue to scale as ECS grows.
This work included: integrating the pricing team with contracts and procurement; documenting policies and procedures; and developing ECS’ customer service environment. They’ve also added some new roles to enable more work with the business development and capture departments — a growing collaboration that ensures they’re infusing proposals with the deepest possible customer understanding and positioning ECS to serve customers as well as they can.
“John’s leadership and vision are invaluable,” said Ryan Garner, chief financial officer at ECS. “Our Contracts, Supply Chain and Pricing team is continuously improving its already strong levels of internal customer satisfaction, collaborating effectively across departmental lines, and contributing to ECS’ ability to create the highest-quality proposals. I’m excited to see the continued impact of John’s work in the months and years ahead.”
Why Watch
In 2024, Roman’s team will further enhance its business procedures at ECS to standardize its approach to doing business and provide written resources for new employees and future acquisition employees. They’re working with the business development team to bolster their structured approach to pursuing new business and creating new processes for decision-making. By incorporating the pricing team and working with them as business partners, they can more strategically capture new business and maximize the value they provide for customers.
“An effective contracts team is critical to the success of any government contractor,” Roman said. “We are problem solvers with great business sense who elevate company performance by helping colleagues with execution challenges and by building relationships with contracting offices. We help shape solicitations and support both business development and capture functions. In the end, we are in the people business — dedicated to building partnerships both internally, with corporate partners, and externally, with our government and commercial customers.”
Fun fact: In the late 1980s and early 1990s, Roman was a part-time bartender in Washington, D.C. He described that bar, Casey’s, as “Cheers in D.C.” for many years, as it was filled with regular local customers. Roman learned a lot about customer service and relationship building in that job, and it has served him well. One of those relationships led to his first job in this business.