Ryan Miller
Vice President of Pricing & Strategic Pursuits, Valiant Integrated Services
Over the past 12 months, Ryan Miller and his team made significant strides in streamlining processes and procedures, fostering deeper integration of the team within the business and implementing strategic restructuring to support Valiant’s growth objectives.
“I’m incredibly proud of our team and their hard work, not only in advancing Valiant’s mission but also in delivering cost-effective services to our customers,” he said.
Miller is a key member of the team, contributing to the company’s success with his practical approach and strategic mindset, said Kevin Sullivan, Valiant CFO.
“His expertise is crucial in navigating the competitive markets we face,” Sullivan said. “But Ryan’s impact extends far beyond just numbers. He is deeply passionate about empowering and developing his team, and this dedication has helped optimize our pricing processes and taken us to the next level of efficiency.”
Why Watch
In 2024, Miller and his team are prioritizing people and customers, seeking innovative opportunities, keeping important ongoing projects and helping Valiant reach new markets. They’re also committed to investing in their team, fostering a culture of clear communication, appreciation, empowerment, teamwork, leadership support, work-life balance and chances for professional growth.
While pricing is crucial for business success, history consistently shows a company’s profitability is closely linked to customer satisfaction. In turn, customer satisfaction depends on how happy and engaged Valiant’s employees are, Miller said.
“On my team, and across Valiant, we’re working to build a culture that allows for clear and open communication, recognition, empowerment, team-building, leadership support, work-life balance, and continuous learning opportunities,” he said. “By cultivating this engaged workforce, we don’t just boost performance – we spark innovation, build customer loyalty, and propel Valiant forward as a leader in our industry.”