The finalists for WashingtonExec’s 2023 Pinnacle Awards were announced Sept. 25, and we’ll be highlighting some of them until the event takes place live, in-person Nov. 16.
Next is Government TEAM Project of the Year finalist The Integrated Personnel And Pay System-Army with the U.S. Army. Below, members of the team share key achievements and focus areas going forward.
What key achievements did you have in 2023?
The Integrated Personnel and Pay System – Army (IPPS-A) was deployed to the Total Force, all 1.1 million Soldiers, on 17 January 2023. For the first time ever all three components, the Active Component, US Army Reserve, and all 54 states and territories of the Army National Guard, are on one human resource and talent management system, completely transforming how the Army does HR.
A commitment to enterprise change management ensured that Soldiers, HR Professionals, and Leaders were engaged and prepared for IPPS-A ⏤ a key element for delivering the Army of 2030.
Over the past eight months, 850,000 distinct users have logged into IPPS-A with an average of 120,000 users on the system each day. To keep up with Law, Regulation, and Policy changes, stabilize the system, and provide support to users, the team processed over 3,200 tickets to enhance the system and over 20,000 Customer Relationship Management (CRM) Human Resource Helpdesk tickets.
In May, the IPPS-A team received the Oracle Innovator’s award for the largest implementation of PeopleSoft Human Capital Management to date.
What are your primary focuses areas going forward, and why are those so important to the future of the nation?
The IPPS-A has just started changing the way the Army provides personnel and pay support to its Soldiers. Now that all three components, the Active Component, US Army Reserves, and Army National Guard, are all in one system IPPS-A can expand into fully integrating Military Pay.
Integrating the remaining military pay elements into IPPS-A has the potential to save the American taxpayer ~$150 million per year. Along with military pay, IPPS-A will continue to improve Human Resources functionality to support talent management, expended audit and internal control capabilities, and continuous HR updates.
The talent management team is nearly complete with development of an enhanced Marketplace for use when moving Service Members between duty stations. IPPS-A will modernize how the Army retains talent by providing new ways to allow Service Members prepared to take on the challenges of the future.
IPPS-A’s shift from waterfall to the Agile Software development model will enable the system to continuously improve its data analysis and business intelligence capabilities. Information that once took weeks to obtain will now be at commander’s fingertips enabling them to make data-driven decisions, increasing combat readiness and mission success.