John Roman
Vice President of Contracts and Procurement, ECS
As vice president of contracts and procurement, John Roman has been implementing a new contracts system that transformed how ECS does business. This integrated system has given teams access to a wealth of data and reporting instrumental in improving processes and increasing efficiency.
It also streamlined workflows and improved communication between teams, resulting in better collaboration and more effective project management. The system has been a game changer for the company, and Roman is proud to have been a part of its implementation.
“John has been an invaluable asset to our company, particularly in his role of leading the contracts and procurement teams,” said Pamela Rothka, ECS chief financial officer. “Under his leadership, the contracts team has made significant strides in improving their communication with end customers, resulting in increased satisfaction and improved relationships. John’s ability to lead and motivate his team has been instrumental in achieving these successes. We are grateful to have him on our team and look forward to his continued contributions to our company’s growth.”
Why Watch
Looking ahead, Roman’s team is fully committed to enhancing ECS’ customer service and engagement efforts. The team prioritizes building strong relationships with customers, both internal and external, by understanding their needs and providing value. Face-to-face interactions are prioritized for effective engagement.
“By fostering strong relationships with our customers and prioritizing their needs, we are able to provide outstanding service that sets us apart from our competitors,” he said. “We are proud of the work that our contracts team does each day to ensure our customers’ success.”