The Centers for Medicare and Medicaid Services has awarded ICF a $33 million recompete contract to provide digital modernization services to its Office of Information Technology.
The contract has a term of four years, including a 1-year base and three 1-year options.
“ICF has worked with CMS since 2018 to transform multiple agency systems to improve employee engagement, increase the delivery velocity and efficiency of modernized services, and improve enterprise forecasting and reporting capabilities,” said Mark Lee, ICF executive vice president and public sector lead.
Leveraging its ServiceNow experience, ICF will help CMS enhance mission delivery through greater operational efficiencies, increased staff productivity and improved end-user experience.
In performing this work, ICF will continue to implement the roadmap the company helped create, in partnership with CMS stakeholders, to support continuous platform optimization and improve service delivery.
“We are excited to continue to partner with CMS to improve their service delivery capabilities and business operations and provide a faster, smarter, more automated employee experience,” Lee said.