Managed IT and security services provider NTT DATA Services has won a $15.4 million contract to deliver end-user support services for Argonne National Laboratory.
Argonne is a multidisciplinary science and engineering research center and the largest Energy Department laboratory in the Midwest. It has approximately 3,500 employees and nearly 8,000 visiting scientists each year.
Its research efforts into particle physics, energy storage technologies, environmental sciences and medical technologies all have specific IT and support service needs.
“As a top-tier research lab, Argonne’s unique technology needs can lead to a more complicated IT environment, but NTT DATA is no stranger to atypical IT or complex end-user requests,” said Tammy McChain, senior vice president of federal health and civilian for NTT DATA.
NTT DATA will work with Argonne to mature IT operations, modernize the end-user experience, and identify technologies that drive the most impact, while developing comprehensive project plans that include extensive testing, piloting and roll back procedures.
McChain said the company prides itself on providing transformative IT solutions to public sector clients that lead to efficiencies.
“We look forward to doing the same for Argonne; driving continuous innovation and improvements for their IT needs so Argonne may maintain focus on its groundbreaking research and scientific breakthroughs,” she added.