SOSi was just wrapping up its fifth acquisition in 4 years with the addition of advanced analytics software maker NorthStar Systems when the pandemic brought much of the world to a standstill.
Greg Hayken played a pivotal role in helping the private, family-owned and -operated government technology and services integrator adapt to the remote work environment as company leaders became hyperfocused on taking proactive steps to get ahead of the legal, ethical, safety and financial risks facing employees, partners and customers.
His department executed a new strategic partnership with robotic process automation leader UiPath to support SOSi customers’ digital modernization efforts, and completed an overhaul to optimize the company’s internal contracting and procurement processes.
As the pandemic threatened to delay opportunities and contract awards, Hayken found ways to transform SOSi’s legal department into a profit center, bringing in more than $25 million through equitable adjustment and settlement claims and helping to earn his contracts team a corporate award in the process.
“In a year wrought with challenges, I gained a whole new appreciation for SOSi’s business creed — ‘Challenge Accepted,’” Hayken said.
Hayken is focusing on ways his team can drive strategic growth by improving workflows and implementing automation that delivers efficiencies and enhances productivity for remote workers. He is also committed to working with his executive leadership to support the company’s evolving workspace strategy to foster an atmosphere of collaboration and accommodation.
“Throughout the pandemic, our leadership has prioritized taking care of our people,” Hayken said. “In turn, our employees never took their focus off helping our customers. When all levels of an organization are as focused on advancing the mission like we are, business success follows naturally.”