2020 was a tough year for many businesses. But for CNSI Executive Vice President and Chief Financial Officer David Adams, his laser focus on people, process and strategy helped the organization not just survive, but thrive.
Despite COVID-19 reshuffling priorities, CNSI closed the year with double-digit revenue growth. When the pandemic hit, Adams’ team was ready, preserving cash to protect the company’s global workforce and ensure business continuity.
Amid the chaos, they overhauled processes, decreasing monthly close times by 50% while delivering actionable data on a timely basis.
Adams credits his team as the driving force behind those achievements. Strategic hiring enabled him to “build a cohesive global team.”
Diverse backgrounds and complementary skill sets helped it remain agile when a critical bank temporarily closed in India because of regulatory issues.
“The team in India didn’t skip a beat — taking care of our employees and partners is at the core of what we do,” Adams said.
Adams’ financial leadership, combined with deep experience in strategic growth initiatives and strong operations, will ensure CNSI continues to deliver mission-critical products and services, including processing medical and pharmacy bills for federal employees’ work-related illnesses and injuries as well as claims processing and provider enrollments for state customers.
”My priority for 2021 is to maintain momentum and continue to help CNSI perform exquisitely, while making key investments in the further development of our proven product,” Adams said. Most important to him is to lead by example through his commitment to diversity, equity and inclusion within the team.
“With our current backlog of 8x annual revenue, people, processes and systems need to be optimized for a long time to come,” he added.