With the end of 2020 and of the current administration approaching, WashingtonExec’s Amanda Ziadeh sits down with Malcolm Jackson, principal director for CIO advisory services at Accenture Federal Services, to recap the year in federal IT and discuss what to expect in 2021. Jackson shares the biggest lessons he learned in federal IT in 2020, and what the year ahead may look like for federal chief information officers. He also touches on the technologies he believes will be most beneficial for CIOs to invest in going forward as they continue to modernize their systems. And as President-elect Joe Biden’s incoming administration begins its work and evaluates current IT systems, Jackson talks about what he thinks should be the administration’s first steps.
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