WashingtonExec senior writer Amanda Ziadeh sits down with Chris Bjornson, chief information officer at Accenture Federal Services, to discuss how the company has leveraged platforms-as-a-service to help scale services. Bjornson dives into how applying analytics and artificial intelligence to these platforms has enabled drill-down dashboards around routine activity (like contact tracing), and how Accenture has used tools like AzureML in its staffing and scheduling to bring the best skills to federal mission.