Close Menu
WashingtonExec
    Podcast Episodes
    LinkedIn Facebook X (Twitter) Instagram YouTube
    LinkedIn Facebook X (Twitter) Instagram YouTube
    WashingtonExec
    Subscribe To The Daily
    • News & Headlines
    • Executive Councils
    • Videos
    • Podcast
    • Events
      • 🏆 Chief Officer Awards
      • 🏆 Pinnacle Awards
    • About
    • Contact Us
    LinkedIn YouTube X (Twitter)
    WashingtonExec
    You are at:Home»News»MAXIMUS, Genesys Team to Offer Platform for Government Agencies
    News

    MAXIMUS, Genesys Team to Offer Platform for Government Agencies

    By Staff WriterJune 23, 2020
    Share
    LinkedIn Facebook Twitter Email
    Bruce Caswell, MAXIMUS
    Bruce Caswell, MAXIMUS

    Government services provider MAXIMUS has announced an agreement with Genesys to offer the MAXIMUS Genesys Engagement Platform, an integrated, cloud-based omnichannel contact center solution.

    The platform supports federal, state and local agencies’ efforts to adhere to government mandates to improve citizen experience using a Federal Risk and Authorization Management Program-authorized solution leveraging technology from Genesys.

    MAXIMUS is thrilled to help agencies improve the “citizen journey” by migrating contact center infrastructure to the cloud, said MAXIMUS President and CEO Bruce Caswell.

    “This partnership with Genesys combines the power of our trusted solution platform, long utilized by government agencies for contact center operations, with enhanced features of the Genesys technology, and an integrated support and engineering team,” he said.

    Genesys XEO Tony Bates added: “We’re proud the MAXIMUS Genesys Engagement Platform has met the high bar of security requirements that MAXIMUS provides to government agencies. The cloud solution gives agencies the flexibility, scalability and rapid innovations they need without the hassles of upgrades and maintenance.”

    Previous ArticleFrictionless Fraud Prevention Helps Government Agencies Thwart Swindles
    Next Article Alion Secures $75M Navy Deal

    Related Posts

    WATCH: Harnessing AI in Process Intelligence for Government Efficiency with Appian’s Jason Adolf

    Top Health Care Execs to Watch in 2025: Acentra Health’s Dr. Ryan Bosch

    Lucy Martin Leads PingWind’s Strategic Shift Toward Mid-Tier Growth & Emerging Tech

    Comments are closed.

    LinkedIn Follow Button LinkedIn Logo Follow Us on LinkedIn
    2025 Chief Officer Awards - Winners Revealed
    Latest Industry Leaders

    Top Cyber Execs to Watch in 2025

    Top Chief Technology Officers to Watch in 2025

    Load More
    Latest Posts

    WATCH: Harnessing AI in Process Intelligence for Government Efficiency with Appian’s Jason Adolf

    June 16, 2025

    Top Health Care Execs to Watch in 2025: Acentra Health’s Dr. Ryan Bosch

    June 16, 2025

    Lucy Martin Leads PingWind’s Strategic Shift Toward Mid-Tier Growth & Emerging Tech

    June 15, 2025

    2025 Chief Officer Awards Winner: B&A’s Jonathan Evans

    June 15, 2025

    2025 Chief Officer Awards Winner: Empower AI’s Pamela Rothka

    June 15, 2025
    Quick Links
    • Executive Councils & Committees
    • Chief Officer Awards
    • Pinnacle Awards
    • Advertise With Us
    • About WashingtonExec
    • Contact
    Connect
    • LinkedIn
    • YouTube
    • Facebook
    • Twitter

    Subscribe to The Daily

    Connect. Inform. Celebrate.

    Copyright 2023 © WashingtonExec, Inc. | All Rights Reserved. Powered by J Media Group

    Type above and press Enter to search. Press Esc to cancel.