When Billy Morrissey joined ASRC Federal’s IS&T Civilian group in July 2018, the organization was in the process of completing the integration of two recent acquisitions.
“We developed a strategy to move into the national security market with a focus on homeland security while expanding our market presence in our incumbent civilian accounts,” Morrissey said.
After establishing its strategic objectives, Morrissey built a team of market-focused leaders and subject matter experts to drive execution and growth across select customer accounts and set division-level priorities focused on customer needs, program delivery, growth targets and personnel development and mentorship.
“This renewed direction has resulted in stronger customer relationships, improved delivery, greater connection with employees, a robust pipeline and year-over-year increases on orders, revenue, profit and cash,” Morrissey added. “At the heart of our success is an organization of talented employees who care deeply for their customers and work, being led by a passionate leadership team.”
ASRC Federal takes an innovative customer and mission-centric approach to every opportunity, bringing technology and partnering solutions forward to drive enhanced end-user service, according to Morrissey. This results in modernization of technology and platforms that align to desired business processes — not processes that work around legacy technology.
“It is also important to understand the culture of our customers as we recommend ways to drive business process and mission improvements,” Morrissey added.
And ASRC Federal leverages the technology to support mission areas including cloud, mobile device management, customer relationship management, IT service management, personnel management and more. While ASRC Federal is technology agnostic, it invests in vendor and platform partnerships with top-tier technology companies as well as in-house talent to develop and tailor solutions to solve its clients’ challenges.
Morrissey is focused on executing the strategy that builds on the company’s current relationships and capabilities along with prioritized investments in emerging markets for ASRC Federal in the civilian and national security space.
“I’ll be leveraging data-driven metrics and customer feedback to drive continuous improvement on program delivery and financial performance,” he said.
Other priorities include developing future leaders through mentorship and providing exceptional opportunities for the team through the growth of the company’s business. ASRC Federal will also focus on cross-company use of resources and strategic industry partnerships to drive value for its customers and Inupiaq shareholders.