ScienceLogic has opened a new office in Glasgow, Scotland, enabling the company to better meet the requirements of its growing customer base in Europe, the Middle East and Africa.
This growth is driven by managed service providers in the region looking to provide modern operation solutions to enterprises as they undergo large-scale digital transformations. Providers and enterprises are also increasingly looking to adopt AI for IT operations.
In fact, ScienceLogic’s business in Europe, the Middle East and Africa has grown almost 40% in each of the last two years. The new office intends to support this regional demand, and its contact center will become the headquarters of business development operations in the region while bringing additional jobs to the area.
“Enterprises and [managed service providers]serving them are evolving [IT operations] as business enablers built on speed and agility. A dependence on legacy product suites, organizational data-silos and stifling economic models amid a widening skills gap will seal the fate of enterprises who fail to modernize,” said Dave Link, founder and CEO of ScienceLogic. “Cutting-edge, flexible business models that innovate early and often have an advantage in delivering enhanced, resilient digital experiences to customers.”
And fortunately, those advanced tool sets with an AI for IT operations platform are catching on in Europe, the Middle East and Africa. The demand is up, and ScienceLogic’s strategic investment in the region hopes “to serve as a beacon for organizations leading digital transformation in Europe,” according to Link.
ScienceLogic was also recently named an AI for IT operations market leader by Germany-based market research firm Research in Action. The assessment was based on customer and vendor feedback, and opinion from Eveline Oehrlich, former Forrester vice president and research director. The full report can be found here.