Serco, Inc. has been awarded a 5-year contract with the Louisiana Department of Transportation and Development to continue delivering traffic incident management services and motorist assistance patrol operations statewide.
The contract holds a total value of $30 million, and as part of the motor assistance, Serco will perform minor road-side repairs, move disabled vehicles and non-hazardous spills from the road, report incident information to Traffic Management Centers and help first responders on scene during traffic incident management situations.
The company’s transportation division provides Intelligence Transportation System services, Air Traffic Control operations, rail operations, fleet management and parking enforcement. But this isn’t Serco’s introduction to motorist assistance support.
The company delivers similar services for the Texas Department of Transportation Austin District, and manages the department’s Combined Transportation, Emergency and Communications Center in Austin. Plus, this new contract with Louisiana is a continuation of its transportation services to the state.
“Over the past 3 years, Serco has worked closely with Louisiana’s Department of Transportation to improve the states motorist assistant program,” said Dave Dacquino, Serco chairman and CEO. “Under this contract, we will continue to improve upon this success by bringing innovative technology and operational capabilities to better serve the citizens of Louisiana.”