Unisys Corp. has been awarded a $76 million contract to provide digital workplace services to the U.S. Air Force to help the branch improve end-user experience and productivity at eight of its locations.
The initiative is called the Air Force Enterprise Information Technology as a Service, and Unisys signed the agreement in the first quarter of 2019. The engagement will run for one year followed by two 1-year option periods after initial work.
Through the EITaaS, the Air Force intends to increase productivity by consolidating multiple service desks with a digital tool set and single, secure platform that has complete visibility of services.
Unisys’ job is to stand up a cloud-based IT service management solution, and a solution to manage, maintain and monitor end-user desktop and mobile devices. The company will also develop a self-service portal and call management solution and provide the tools to automate security so that devices comply before connecting to Air Force networks.
Essentially, the Air Force has chosen Unisys to create an advanced workstream platform to facilitate faster information processing, sharing and collaboration. Improving these workflow processes and time efficiencies is critical to the military’s work.
The intent is that these digital services allow the Air Force to receive information from across its ecosystem, char in real-time with field commanders and collaborate in a single shared workspace with integrated applications and data, according to Uniysis.
“We look forward to bringing our innovative commercial solutions to help the Air Force make its IT support services more efficient and cost-effective through the use of commercial technology and services,” said Andrew Boyd, group vice president for defense and intelligence agencies at Unisys Federal.
The eight Air Force locations where these services will be rolled out in are: Buckley Air Force Base in Aurora, Colorado; Cannon Air Force Base in Clovis, New Mexico; Maxwell Air Force Base in Montgomery, Alabama; Offutt Air Force Base in Omaha, Nebraska; Hurlburt Field in Mary Esther, Florida; Pope Field in Fayetteville, North Carolina; Joint Base Elmendorf-Richardson in Anchorage, Alaska; and Spangdahlem Air Base in Germany.