Clarabridge, Inc. Named A Top 100 Company “That Matters In Knowledge Management”

Clarabridge Inc. has been named one of KMWorld’s 100 Companies That Matter in Knowledge Management. As a leading provider of sentiment and text analytics software, the company was recognized for its ability to use customer feedback data to initiate Customer Experience Management Strategies.

“Clarabridge has demonstrated an unwavering commitment to their customers helping to harvest an organization’s collective intelligence in order to best serve its entire constituency chain,” said KMWorld Editor-in-Chief Hugh McKellar.

“Today’s knowledge management challenges center on transforming the multichannel Voice of the Customer (VOC) data into actionable insight,” said Sid Banerjee, CEO and Co-Founder of Clarabridge. “Our global customers represent the most demanding industries and rely on our solutions to help optimize their CEM initiatives. We are very proud of this accolade and will continue to raise the bar of how enterprises refine customer text and sentiment analytics.”

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