Meet Alan Snyder, the CEO at BoxTone. Snyder has senior management and consulting experience that continues to shape BoxTone’s approach to Enterprise Mobility Management. Throughout his professional career, Alan has been at the forefront of planning, designing, deploying, supporting, and expanding advanced business software and technology solutions for major corporations and government institutions. Snyder says that in this industry you have to be ready for anything.
“The market is moving so quickly that you have to place large bets on where the industry will be in 12-18 months”
WashingtonExec recently had the opportunity to speak with Snyder. He spoke to us about his company and the importance of good mobility solutions.
WashingtonExec: What excites you about the future of mobility?
Alan Snyder: Mobility is completely changing the way that people interact with information. It is larger and every bit as transformational as the Internet revolution. People want access to information for all types of purposes, across all different types of devices. It is much bigger than tablets and smartphones. It includes your car, your TV and any device that would benefit from knowing who you are and what you want to do.
WashingtonExec: What sets BoxTone apart from other companies that provide mobility solutions?
Alan Snyder: BoxTone understands that mobility is all about delivering high quality services to mobile users. That means that the service must be secure, it must always be available and it must be delivered at the lowest possible cost. BoxTone is the only company that has an end-to-end automated solution that simplifies the delivery of mobile services.
WashingtonExec: How do you think mobility will change the relationships companies can make with clients and other associates?
Alan Snyder: It will be the relationship. People will expect that everything will be available via their mobile devices and that ALL of their mobile devices will be able to communicate with each other and with their data stored in the cloud. The leaders and laggards of the next twenty years are being established right now as companies determine their mobile strategies.
WashingtonExec: What do you think will be BoxTone’s biggest challenge during the next couple years?
Alan Snyder: Managing growth to make sure that we can keep pace with the rapid rate of change in the industry while also continuing to deliver superior service quality to our customers. Most high f\growth companies are not able to find the right balance and they chase high growth at the expense of the customers that got them there in the first place.
WashingtonExec: What is the key to staying competitive in the mobility market?
Alan Snyder: Industry knowledge. The market is moving so quickly that you have to place large bets on where the industry will be in 12-18 months. If you don’t fully understand the industry and the evolving customer requirements, then you will not be able to prepare and will either be left behind or trapped in a dead end.
WashingtonExec: What do you love most about your job?
Alan Snyder: It is hard to name just one, so I will keep it to two items:
- The team that I work with is the best in the industry. They are the sharpest and hardest working team with whom I have ever had the pleasure of working. They are completely focused on the customer and can see what is coming for our industry.
- The bleeding edge nature of the mobile industry means that we get to see and solve challenges that no one else in the world has ever addressed.