Recently, SRA International, Inc announced that the National Library of Medicine on behalf of the Center for Information Technology (CIT) has awarded SRA the National Institutes of Health (NIH) IT Customer Service Portfolio contract. The base period for this IDIQ single-award contract is one year, with four one-year options. If all options are exercised, the contract is valued at $60 million.
“We look forward to managing this project for NIH, supporting the important infrastructure that spans the range of Institutes and Centers both at NIH Headquarters and around the United States,” said SRA Health Group Senior VP Paul Nedzbala. “Because of this program, SRA will employ nearly 100 positions in the state of Maryland with work conducted at NIH headquarters.”
Under the contract, SRA will provide support to the Division of Customer Support (DCS) Program Management and related support activities, including a full range of NIH IT service desk service, training support and desk top support. SRA will also provide desktop support to the NIH Institutes/Centers (ICs) and other designated customers with the Department of Health and Human Services (HHS), along with IT training and training resources to the NIH ICs.